Payment Policy

1. Accepted Payment Methods

2. Payment Instructions

Bank transfer instructions will be provided directly by Lucky Container Service during the order process. Customers should only send payment using the bank details officially provided by Lucky Container Service.

Before making a payment, please verify that the order details, product description, delivery information and total amount due are correct.

If you receive payment instructions that appear different from those previously provided, contact us before sending funds.

3. Order Confirmation

Submitting an order does not necessarily mean that payment has been received or that the order has been fully confirmed.

Orders paid by bank transfer are processed after the applicable payment has been received and verified by Lucky Container Service.

We may contact you if additional information is required to confirm the order, payment or delivery arrangements.

4. Pricing and Total Amount Due

Customers will be informed of the applicable purchase price and any additional charges associated with their order before payment is requested.

Depending on the order, additional charges may include delivery, applicable taxes, customization or other services specifically requested by the customer.

Any additional charge applicable to an order should be disclosed before the customer completes payment. Lucky Container Service does not intend to add undisclosed mandatory charges after an order has been agreed.

5. Bank Transfer Processing

Bank transfer processing times depend on the customer's bank and the financial institutions involved.

An order may remain pending until the transferred funds are received and verified. Customers are responsible for ensuring that the correct order reference or identifying information is included where requested.

6. Credit Card Availability

Our credit card payment facility is currently unavailable. Customers should not send card details by email, contact form, text message or any other unsecured communication method.

When credit card processing becomes available again, this policy and the checkout experience will be updated accordingly.

7. Payment Security

Customers should never provide online banking passwords, PIN numbers, full security credentials or other sensitive banking login information to Lucky Container Service.

If you are unsure whether a payment request is genuine, contact us directly before sending funds.

8. Incorrect or Duplicate Payments

If you believe that you have made an incorrect or duplicate payment, please contact Lucky Container Service as soon as possible.

We will review the transaction and provide appropriate instructions based on the circumstances of the payment and the status of the order.

9. Cancellations, Returns and Refunds

Payment does not remove any rights or obligations described in our applicable Return and Refund Policy or other customer policies.

Eligibility for an order cancellation, return or refund depends on the circumstances of the order and the terms stated in our Return and Refund Policy.

This Payment Policy does not create a separate or conflicting return or refund period. Customers should refer to the official Return and Refund Policy for the applicable requirements, timelines and refund procedures.

10. Payment Disputes

If you believe there is an error concerning an invoice, payment request or transaction, please contact us promptly so that we can review the matter.

Please provide your name, order number where applicable, payment date and a brief explanation of the issue. Do not send sensitive banking credentials by email.

11. Changes to Payment Methods

Lucky Container Service may add, remove or temporarily suspend payment methods when necessary because of payment-provider availability, security, technical maintenance or operational requirements.

The payment options displayed or communicated during checkout or order confirmation will reflect the methods currently available for the transaction.