Thank you for shopping with Lucky Container Service. We strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may be eligible for a return and refund under the following conditions.
Returns Policy
You have 30 days from the date of delivery to request a return.
The item must be in its original condition, unused, and undamaged.
Proof of purchase (order number or receipt) is required for all returns.
Shipping containers must be returned in the same condition they were received (no dents, rust, or structural damage).
How to Initiate a Return
Contact our customer service team at info@luckycontainerservice.com or call +1 (520) 542-1018 to request a return authorization.
Once approved, you will receive instructions on how and where to return the item.
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or damaged product).
Refunds Policy
Refunds will be processed within 14–21 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method used for purchase.
Shipping fees are non-refundable unless the return is due to our error.
Non-Refundable Items
Customized or modified containers (e.g., cut doors, added windows, or special paint jobs).
Containers with signs of use, damage, or missing parts.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Provide photos of the issue, and we will arrange a replacement or refund at no additional cost.
Contact Us
For any questions regarding returns or refunds, please reach out to:
Phone: +1 (520) 542-1018
We appreciate your business and are committed to resolving any issues promptly and fairly.
Lucky Container Service
Quality Containers, Reliable Service.